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Returns/Faulty Items

Faulty Items

If any items you receive are faulty then please call us and we can send out replacements or refund - you decide.

Please do not return faulty items.

Any order discrepancies (shortages / breakages / wrong items supplied ) must be notified to us within 7 days of delivery so please check your order soon after it arrives.

Return of Unwanted Items

We want you to be happy with the items that you buy.

We offer a 30 day no quibble, money back guarantee on every item we sell - including clearance items.

We will refund you the same day that your items are returned using the same payment method that you used when ordering.

The goods must be returned in a condition fit for sale.

Please send your items to:

Kids Party Time Limited, 11 Heatherleigh Gardens, Blackburn, BB2 4SX.

Royal Mail is the cheapest method for parcels under 2kg and every parcel sent via a post office can be confirmed as delivered.

You will have to pay for the cost of the return postage.

For parcels over 2kg then Evri will be the cheapest option.

*** Please include details of your name and/or order number as your refund may be delayed without it. ***

Best Wishes,


Free Standard Delivery when you spend £35